Description: The goal of the Experience Coordinator is to imprint a memorable impression onto potential members, existing members and visitors of both Serendipity Labs and our members, whether that impression be over the telephone, or face to face. A smart, professional appearance and friendly, courteous demeanor is an essential ingredient in being successful in this role.

5 Key Responsibilities:

Create a memorable first impression for all callers, members and visitors, each and every time.
Responsible for the appearance of the concierge area, meeting rooms, Café and common areas throughout the lab.
Make eye contact (with a smile!), greet members when they arrive, and wish them a good day/evening when they leave.
Essential Duties & Responsibilities: ·

Greet vi