The Westchester Innovation Network’s (WIN) City Labs initiative is partnering with the Village of Sleepy Hollow and Iona University’s Hynes Institute for Entrepreneurship & Innovation on a design-thinking project. Rather than starting with a pre-defined assignment, the Iona students are defining the problem themselves after a briefing with the Mayor, Trustees and Village department heads. In class, students examined three themes identified by the village—modernizing building department processes and tools, signage and wayfinding, and downtown revitalization—then mapped stakeholders and discussed potential solution directions. The students used design thinking, a human-centered methodology for creative problem-solving that focuses on understanding user needs to […]